Frequently Asked Questions about Our Charcoal Briquette Products and Our Company.
Our charcoal briquettes are designed for single use, with a burn time of over two hours.
Briquettes may emit excessive smoke if they are not receiving enough airflow during combustion. Make sure to use them in a well-ventilated area.
We recommend lighting the briquettes for 20–30 minutes until they reach optimal cooking temperature.
Used briquettes can be reused as compost material, odor absorbers, or natural insect repellents in your garden.
Our briquettes do not expire, but to maintain quality, store them in a dry, well-ventilated place.
Yes, our briquettes are made from 100% coconut shell charcoal with no chemical additives, making them safe for grilling and cooking.
Charcoal briquettes offer consistent heat, high temperatures, and a distinct smoky flavor that enhances the taste of food.
Yes, you can re-light them by adding fresh briquettes to the used ones and igniting with a fire starter or small flame.
Absolutely. Our briquettes are specially designed for both BBQ and shisha, with long burn time, minimal smoke, and low ash residue.
Store them in a dry place with good air circulation, away from moisture, and preferably in a sealed container to preserve quality.
Yes, we ship to clients across Asia, the Middle East, and Europe through reliable logistics partners.
Of course! Please contact us to try our charcoal briquette products.
Our factory is located in Medan, North Sumatra, Indonesia — strategically positioned for sourcing high-quality raw materials and international distribution.
We are capable of producing up to 90 tons of briquettes per month, ensuring a consistent supply for your needs.
Yes, all our products have undergone strict testing and are certified to ensure their quality and safety.
You can place an order via WhatsApp or email. We offer various options for specifications, sizes, and packaging based on your requirements.
We accept various payment methods. Please contact us for more information about available payment options.
Address:
Jl. Garu VI LK VIII, Harjosari I, Medan Amplas,
Medan City, North Sumatra